About
Who We Are
At Rhindon, we believe that people are at the heart of everything we do. Our vision is to see our partners and their stakeholders flourishing by being empowered by good design. We do that by engaging meaningfully to co-create transformative and sustainable ecosystems for our clients.
Backed by our solid experience and proven methodologies in design thinking and stakeholder management and alignment across both private and public sectors, we are able to conduct deep and effective stakeholder engagement to provide insightful solutions. Our ability to be agile and nimble also means that we are effective in helping organizations and communities of various sizes to engage, align and transform quickly within a short period. We believe in a hands-on approach and take pride in every engagement we have, working like an extension of your team.
Rhindon is a certified PMC consultant and a Prosci Certified Change Practitioner. We are a member of the International Association of Public Participation Australasia Chapter (IAP2A) and part of the Mural Design Consultant’s Network (design thinking).
Our Philosophy
We are passionate about communities and engagement.
As strategic thinkers, facilitators and designers, we believe in the power of collaborative design and engagement to create better lives for people. By creating sustainable shared values amongst stakeholders and their communities, we create real and authentic experiences that bring about lasting positive impact in society.
We thrive in the intersection of space, co-design & activation.
Architects and urban planners by training, we understand well how a city works and functions and believe in creating sustainable ecosystems that integrate the physical, social and economic aspects. As seasoned design facilitators, we value collaboration and co-creation as a way to empower and activate communities for the best outcomes.
We believe transformation starts with people.
We inspire new ways of doing things that are founded in a deep understanding of the human condition. From transforming user experiences in organisations to activating communities in the city and neighbourhoods, we partner with our clients and stakeholders throughout the journey from start to finish as a collaboration towards a sustainable, impactful and livable future.
Our Leadership Team
MSc BSc (Hons) PDip
Principal
Billy Kwan
Billy obtained both his undergraduate and master’s degree in Urban Planning from the Bartlett School of Planning, UCL, and has more than 14 years of experience in strategic design, public engagement and placemaking in Asia. With his diverse experience in architectural practices, the private sector, non-profits and academia, he adopts a human-centric approach to the understanding and addressing of complex urban problems that foster collaboration and partnership of different stakeholders as part of a co-creation process.
Billy was previously General Manager of Raffles Place Alliance and led the formation of the Raffles Place Business Improvement District in Singapore. He has also led and curated many successful community designs and placemaking programmes in Hong Kong and Singapore, and was awarded Perspective’s “40 Under 40” in the Architecture category in 2014.
He is an Associate Lecturer at the Singapore University of Social Sciences and serves in the Research Working Group of the International Association for Public Participation Australasia Chapter. He is a Certified Facilitator for the LEGO SERIOUS PLAY method.
BA (Hons) | PMC
Accredited SoundWave®️ Coach
Principal
Joshua Teo
Joshua is a seasoned design thinking consultant and a strong advocate of Design Thinking as a tool to bring about organizational transformation. Trained in architecture, he has over the years, developed a breadth of experience in applying design thinking and strategy to help businesses and organisations solve their business challenges and create more meaningful and successful customer experiences for greater impact.
Prior to setting up Rhindon, Joshua was Principal at ThinkPlace, specialising in strategic design and transformation projects, especially in the area of public and social impact. A master facilitator and an Accredited SoundWave®️ Coach, he coached and empowered many teams to gain a new understanding of the change they are in and to apply Design Thinking effectively to build new futures with a new sense of clarity and possibility.
Joshua was previously Design Lead of the Experience Design team (OXD) at ONG&ONG, and have involved in several award winning projects including the HDB Quality Partners Award for the redesign of the HDB Sales and Resale Customer Experience; the International FutureGov Awards for the HDB Punggol Branch; and the Singapore Good Design Award for Singapore Airline’s SilverKris Lounge and FRANK by OCBC.
Joshua also co-founded ReallyArchitecture (re:ACT), a non-profit organization that aims to transform communities through sustainable and relevant ground-up design. He is a teaching member of the adjunct faculty at NUS Institute of System Science and at Singapore Institute of Technology, living out his passion to mentor the next generation to be like-minded change agents.